I would love to highly recommend this business. I took a family member there who has some disabilities. They were so wonderful and professional. They made her feel so beautiful and worked with all her problems. From dress to jewelry. Never entered such a great place to shop. Fantastic
Thank you so much Donna for the positive review. We really do try our very best to serve EVERYONE with care and genuine respect no matter what there size or physical conditions are. You'll often find me on my hands an knees fitting shoes on someone that has a problem doing it them self. This is "Customer Service" the way I was taught many years ago. Alas someday it will no longer exist and the new generation will not even know what they will be missing. Until then... come shopping at Monroe's Place because we CARE!!! :)
Thank you Donna for the review. Yes, we LOVE EVERYONE and hopefully everyone loves us right back. I appreciate your business and your kind words. Please keep spreading the word and come back soon for more fashion fun! "MONROE" you lifetime personal shopper :)
My friends and I decided to visit the shop and have a lunch date. What a nice surprise when we visited Monroe's. Linda was the sales clerk and could not have been nicer. The clothes, jewelry, accessories were so unique. I bought a beautiful scarf. We had so much fun looking at everything and buying a few items. We then proceeded to Melanies which is connected to Monroe's. What a nice lunch we had. If you want to have a nice day out in Hamburg and lunch, this is the place for you. Definitely will go again..
Thank you Lena for the nice review and for supporting Micro-Small Business. It makes me happy to hear nice complements about my fashion lines and that Linda took care of all your needs! I agree that Melanie's Eats & Sweets Cafe & Bakeshop located on our second floor is a great way to start or end a shopping day. We look froward to your next visit and please tell all your friends about what shopping fun Monroe's Place is! "MONROE" :)
I had such fun shopping at Monroe's today, and I don't often enjoy shopping for clothes! I found styles that suited me, or Linda actually found them, and there were some amazing deals! I will probably go back to Monroe's instead of the mall or the plaza in OP, because I left feeling great! Thank you for the personal service! I will spread the word!
Linda is awesome that is for sure! It is our number one pleasure to assist all our customers completely from head to toe! Most small boutiques are either limited in sizes, prices & choices... this is not the case with us! The malls & chain stores have all the same stuff and their prices are not always real great either. Sooooooooo now you know where to go to find good stuff and in advance I thank you for spreading the word! <3
I spent over two hours at Monroes Place this afternoon. Even though I live in the area, it was my first visit. It was actually reccomended to me by my sister from Knoxville, TN, who saw it on the Hamburg Happenings site. It's an amazing store, and the customer service given by Linda was superior to any I have ever received. I called my daughter and she met me there. Together we went from room to room. We both had a wonderful and successful experience. There were so many displays of dresses, clothing, purses, jewelry and accessories, it would have been impossible to leave empty handed. The prices were reasonable and the sale items were great. I intend to reccomend this store to friends, family, and anyone who would like a unique shopping experience.
Thank you Mary for your review. It's funny that your sister so far away got you to come in here. Now you know where to go each and every time you have an event or someplace to go and need something new to wear. I cherish your business and hope that you get all your friends and family to stop in too. Maybe next time you're shopping with your daughter, you can have lunch in the cafe on the second floor at Melanie's Eats & Sweets. "Snack & Shop" is sooooo much fun :)
Monroe's Place is AMAZING!!!! Not only do they have a HUGE selection of beautiful clothes-they have amazing jewelry, shoes and handbags that are one of a kind!! Monroe is a wonderful, fashionable and very helpful lady!!! She knew my body type, what would look amazing on me and how to accessorize! She was so patient and kind and spent a lot of time with me and my Mom!! We had so much fun and we walked away bags in hand and very happy!!! All of Monroe's clothing and items are VERY reasonably priced! I cannot wait to go back and this time I am bringing my friends and sister-in-law! I recommend Monroe to every girl who loves to look and feel beautiful!!!! Thank you Monroe!!!
You are so very welcome Mary and I look forward to assisting all your friends and family! Maybe you should have an after hours "Girls Time-out Shopping Party"! They're so much fun and EVERYONE saves 15% OFF EVERYTHING THAT IS CASH & CARRY!!! + YOU get the 15% saving back in the form of a gift certificate for YOU to spend at a later time! Next time you come in we'll talk more about it :)
If you are looking for a dress shop look no further!!! Monroe and her wonderful staff are ready to help the minute you walk in the door. This cool shop has something for every style & size. I literally walked in with three days to get a prom dress for my daughter, of course Monroe snapped right into action. She brought out many selections short & long, color after color. Her input & suggestions are spot on! She also has a way of making you feel so special & truly gets excited when you find "the one". Her daughter is equally amazing & kind to all the girls. We left with a beautiful dress, shoes & accessories! My daughter looks like a princess! I have also shopped there last year with my other daughter & had the same fantastic customer service & a great dress. Thank you Monroe once again for coming through! You & your staff are amazing & I will keep coming back for dresses.
I can not recommend Monroe's Place enough! I stopped by Monroe's one afternoon to get a top to wear to my son's big concert. A task that seems simple enough; however, as any woman can attest, even a simple shopping outing can be quite depressing. This is NOT the case at Monroe's! I can honestly say that this was one of the BEST shopping experiences I have ever had. From the moment I stepped into the store, I felt comfortable and was given the best possible customer service. Monroe acted as my personal shopper and stylist. She recommended pieces that complimented my body type, and added on beautiful accessories that accentuated the outfit (as well as my body). I stood in awe before the mirror after trying on each outfit; I simply couldn't believe how great I looked! I also have to mention how affordable all of the clothing, shoes and accessories are. I not only left with the item I was in search of, but I also purchased amazing (core) mix and match pieces that I am sure to wear for a VERY long time. All for a GREAT price!!! Monroe's Place will, without a dounbt, be the first place I stop when it's time to shop!
Thank you Stacey for the kind words of praise. I love what I do no matter the task. We women ALL have tasks and workloads that can bring us down. The last thing we need is to look in the mirror and not like what we see. It's not only my job but my pleasure to help bring a smile on EVERY woman's face when she sees the possibilities looking back. Sometimes it's a simple necklace or scarf and sometimes it's a whole outfit. No matter... myself & my staff are here for you. Keep coming back and we'll keep making you smile :) "MONROE"
My daughter and I had searched every bridal store in the WNY area only for her senior prom...... to not find what she was looking for. A customer at one of these stores told us about Monroe's Place. We had never heard about this store but boy were we pleasantly surprised! We rushed to the store on a saturday evening and arrived 40 minutes before they closed. The owner's daughter (Aslana) was fabulous! My daughter is not what I consider fat but she is also not a size 2. Aslana listened to what she wanted and then gave her opinion of what style would look good for her body type. We went from my daughter wanting a black plain dress to a gorgeous teal form fitting dress that she looks absolutely stunning in! This all was in done in 30 minutes! She made my daughter feel like a million dollars! in fact, my daughter said "it was the first store where they didn't make me feel fat.......Aslana took my attributes and made me look fabulous"...."I can't wait to go to prom". The following Monday I called to make sure the owner knew how special her daughter was. today we went to pick up the dress and bought the jewlery! Thank you Aslana and thank you Monroe....you have something many hope to have....extraordinary goods and extraordinatry customer service! Thank you. We have already sent more people to your business and will continue to recommend you. You rock!
Thank you so much for the nice review. Myself and all our staff take pride in making EVERY girl feel great when they shop here... even for us moms that are searching for that perfect dress too. My daughter Aslana is my pride and joy but it gives me an even greater sense of pride when I get positive feedback on her skills... she's a chip off the ole block...lol As to the word FAT... HA!!! We hate that word and prefer to use "PHAT" (meaning super fine!) Once again, thank you for your business and your wonderful review. "MONROE" :)
In a matter of a week I chose a Mother of the Bride dress, bought a rehearsal dress, accessorized (affordably and stylish) and will be returning shortly for the bridal shower dress. This is the kind of place to spend the afternoon, the morning, the day.... and just try on, browse, have a great time and be comfortable! There is so much to look at. Monroe is a blast, tells it like it is....(if it looks good-it looks good, if it doesn't work-it doesn't work... simple), she has an eye for style, knows what people can and can't afford, and makes the whole experience positive (her daughter is pretty great too!). Walk in and don't be intimidated, ask about the lay-out of the store, what is on what floor and enjoy!! From uber formal to swimsuit cover-ups and all the accessories in between... such a cool place.
Look for a prom dress with a 16 year old who has her heart set on a $400 dress and can't be talked out of is a challenge. After searching the Tonawandas, williamsville and cheektowaga, we finally found her dress at the Galleria -- $600!! The dress was hideous and unflatering, but she loved it and so did theshop ppl that were there, they thought it was so great on her. I had her try on another dress of a different style and the liked it (it was cheaper), but still said the other was great. We left that store and she agreed to try a few more stores. On a google quest, I found Monroes Place. We walked in to this nice store and were greated by the owner and her daughter. both very nice and professional. After she found out we what we were looking for, she asked my daughter her likes, dislikes and the look she wanted. She then proceeded to talk to her about her body shape, then asked me why i didn't like the dress she had tried on previously. With a little thought she said she would have the perfect dress for her. Kind of a happy compromise btwn my daughter and my thoughts. She was right. It was gorgeous and flattering and my daughter loved it!!! This is not your ordinary store. This is a store who wants you to like you no matter what shape or size. I highly recommend it to anyone and everyone -- There selection ranges prom to ever day to mother of the bride to jewlery, etc. Happy Shopping!
Thank you so much for the review. You said it perfectly... from your heart. We are so happy to have customers appreciate the things we do from our heart... for our customers. We hope to see you back soon for your next special event including for you Mary because yes, we love our prom girls but there is life outside of prom and girls are all sizes as well as ages! PS... the Cafe & Bakeshop will be re-opening up May 1st so both of you can come shopping and have some Mother, Daughter time lunching too. Thanks again :) "MONROE"
Wow Mary.... that was a really smart comment. Monroe you do have a gift of empowering women...... all women. We all have our image-driven hang-ups but we leave feeling good about ourselves. It's not just about a sale. You're really good at what you do. Kudos.
I bought my daughter's wedding dress at Monroe's Place. She gives better & more personal service than any of the 4 local Bridal Shops we went to and had more of a selection with very reasonable prices. I will return soon to get my Mother of the Bride Dress!
Thank You Donna... we appreciate your review. I am so happy to make a difference in people's lives and especially with the Moms of Brides & Grooms... Girls of a feather got to flock together :) "MONROE"
Monroe's Place is great. Monroe & Lindia are the best. I found Monore'swhen my middle daughter was looking for a gown for prom in 2010. They were great & she got the gown she wanted at a great price. My mom & I even got our gowns there for my oldest daughter's wedding.Just got my youngest her prom gown there also I won't go any where else. They take the time to help find the dress thats right fro you & th color. The store is neat & clean and they always have a smile on their faces. They also treat you like family.
Tracy, you have been a fantastic customer over the years and I can't say thank you enough. All I can do is make sure that EVERY time you shop you (and your daughters) get what you want... I just hope you don't run out of reasons to come shopping...lol Thank you for all your business... love you much! "MONROE"
I absolutely adore shopping at Monroe's Place, and I recommend it to as many people as I possibly can. The customer service in above and beyond any place I have ever shopped. Monroe gets to know her customers and will make sure you leave there looking spectacular. Whether you are looking for a nice outfit for a night on the town, or something beautiful for a fancy or formal occaision, Monroe's is the place to go! (The picture is one of me in an incredible retro-style dress I bought at Monroe's Place... It is one of my favorites!)
Megan... you know how we feel about you... nothing but LOVE in return! From the first time you came in and got your Betty Boop purse... you had us at "Hello"! You are a fantastic woman with the best outlook on life no matter what life challenges you with. We will ALWAYS be here waiting for that smile to walk in our door. Thank you so much for all your business throughout the years. "MONROE" :)
I Hate shopping any where else.. this is the place to go for ANY occassion.. from Bahama Trips to Toby Keith Concerts. Monroes is the only place to go.. Personal service. If you are someone who has a hard time with choosing an outfit, you definitely have to go see Monroe and Linda.. They are the Best!
Jen... you are sooooo fun to dress. The last time for the Toby Keith concert was from head (Hat) to toe (Red Boots) and everything in between (Bling belt too)! I'm sooooo glad that the outfit was a big hit and that you even got the hat signed by Toby!!! It's always fun when you come shopping... we'll be ready for your next event... even if it's only a BBQ...lol :) "MONROE"
As a full time Mary Kay consultant, outstanding, personalized customer service is the backbone of my business. Sadly, I don't often receive the same level of customer service as I try to give. Happily, my expectations are always met or exceeded at Monroe's Place! They know "what a girl wants" and devote how ever much time and attention is needed to make sure we get it! Got 2 gorgeous special occassion dresses for a huge professional event last year (for less than some of my colleagues paid for ONE dress!) I looked and felt fabulous, and I will certainly be I'll be going back to Monroe's for this years event!
Valerie, I appreciate you & your kind words. I believe that true customer service that comes from the heart is what you should ONLY receive from any business and I know you agree because you imply it in your own business as well. However, you are just a fun delightful customer and it's always fun when you visit and let me dress you up! Keep coming in and we'll keep having fun! :) "MONROE"
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